Blogs

Words have power. When used properly, they effectively communicate your message, the emotion behind it, and your confidence in the matter. On the other hand, improper words or "weak" words serve to call your authority and expertise into question. There's an even bigger problem. There's someone wh...

First-time managers face a number of challenges as they step into leadership roles within their organizations. These challenges can range from communication to working with individuals of varying personalities to knowing when is the right time to release an employee from their position. One of th...

Oftentimes, an employee is promoted to a managerial position for good reason — they excel at their current job. They are a high performer, provide top-notch customer service, and stand out from their co-workers in both their attitude and their achievements. That’s a great reason to promote an emp...

Your employees are, by far, your most valuable asset. You understand the importance of providing development opportunities through training and workshops. After all, when employees are given the space to grow, they are more likely to grow within your organization, rather than looking for employment ...

Introduction – The Confidence Conundrum in Leadership  We’ve all encountered a leader who seems unsure of themselves. Their voice may waver, they avoid eye contact, and instead of giving clear direction, they apologize or second-guess. It’s uncomfortable to watch—and harder to follow. The truth? ...

So, You Got Nominated...  Your boss, partner, mentor, or friend just told you they’ve nominated you for a Rapport course. “It’ll change your life,” they say. “You’ll come out a better version of yourself.” Sounds amazing, right?  Except… that’s all they’ll say. Ask for details and all you get ...

Behind every standout organization is a team that works — not just alongside each other — but with each other. Great teams don’t form overnight. They’re built intentionally, nurtured consistently, and led with care.  Team building isn’t about a one-off retreat or a few icebreakers. It’s a continu...